Case Study
Better U Care
How Did Better U Care Achieve 3000+ Contracts and $960K+ in Revenue with Denefits?
Overview
Better U Care is a pioneering alternative mental health organization based in West Hollywood, California, redefining mental well-being. The organization connects individuals with licensed mental health professionals who offer innovative psychedelic therapies and education, presenting a fresh alternative to traditional medications.
Better U's mission is to transform mental health care by shifting away from conventional diagnostic and treatment models. Instead, the organization focuses on expanding thought processes, resetting neurological patterns, and enhancing spiritual health. By addressing the root causes of depression and anxiety, Better U aims to support long-term success and self-healing.
Utilizing telepsychedelic therapy, functional neurology, and other cutting-edge modalities, Better U provides individuals with the tools necessary to unlock their innate ability for self-healing and achieve lasting mental wellness. Through its transformative approach, Better U is leading the charge in reshaping the future of mental health care.
Better U Care: Our Valued Partner
Contracts Created
3000+
Revenue Earned
$960K+
Customer Satisfaction Rate
96%
Total Protected Payments
845
The Challenges Faced By Better U Care
Struggling with Diverse Customer Payment Preferences
Better U Care often encountered difficulties accommodating various payment preferences from clients. With services potentially requiring out-of-pocket expenses, clients seek flexible and convenient ways to manage their payments.
Facing Financial Strain Due to Delayed Payments
Delays in receiving payments from clients created significant strain for Better U Care. These payment delays disrupted cash flow and impacted the organization's ability to maintain smooth operations and fund ongoing services.
Difficulty Integrating Financing Solutions with Existing Systems
Better U Care faced challenges in incorporating a financing solution into its existing infrastructure. The lack of integration solutions required additional taskforce, and increased the cost of managing operations.
How Denefits Addressed Better U Care's Challenges
Offering Flexible Payment Options
Denefits offered wide-ranging payment options to Better U Care, including flexible plans and deferred payment solutions, catering to various customer preferences. This flexibility made services more accessible and aligned with the diverse payment needs of their customers.
Mitigating Payment Delays
Denefits Protected Payments helped safeguard Better U Care against potential financial losses. With this feature, if a customer defaults on their payment, Denefits ensured Better U Care is protected from losses. This protection minimized the impact of payment defaults on Better U Care’s cash flow and financial stability, allowing the organization to focus on its core mission.
Seamless API Integration
Denefits provided a smooth integration with existing systems. This minimized disruption and facilitated the effortless incorporation of new payment solutions into Better U Care’s current workflows.
Results Secured with Denefits
The availability of diverse payment options led to a 42% increase in new customer enrollments.
Better U Care received a total of 845 Protected Payments through Denefits.
By presenting customers with financing solutions, Better U Care experienced a 30% reduction in customer drop-off rates.
What Our Client Says
Since integrating Denefits into our operations, Better U Care has witnessed remarkable improvements in its functions. With over 3000 contracts created and over $960,000 in revenue generated, our organization has benefited significantly from Denefits' solutions. The payment protection provided by Denefits against customer defaults has safeguarded us with 845 protected payments.
The No Fee Financing option is a game-changer for us. We've experienced a substantial 30% reduction in customer drop-off rates, thanks to the seamless and accessible financing solutions provided. Denefits has proven to be an invaluable partner in optimizing our financial solutions and enhancing customer satisfaction.
-Better U Care
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